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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Mogg

November 20, 2025

5  out of  5
rating by Jason Mogg
"Matthew Delozier was happy to go over all my policy options and help me make a well informed decision for my insurance needs. Much appreciated!"
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Aymara Velazquez

November 18, 2025

5  out of  5
rating by Aymara Velazquez
"Excelente"
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Greta Sanon

November 17, 2025

5  out of  5
rating by Greta Sanon
"I had a great experience with Kelly at State Farm! He was very detailed and helpful in getting me started with my auto insurance! Highly recommend working with him!"
We responded:
"Thank you, Greta! We’re so glad Kelly and Enrique made the process easy and personable for you. Our team works hard to keep things smooth and stress-free—your recommendation means a lot!"
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Gamz Explorer

November 16, 2025

5  out of  5
rating by Gamz Explorer
"Thank you for your excellent service! We had a very smooth transition into your office getting our insurance setup."
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Cyndi Sessums

November 16, 2025

5  out of  5
rating by Cyndi Sessums
"I had a great experience with Christina and her staff. Austin was very knowledgeable and professional. Thanks for your outstanding service!"
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Miguel A Castellanos

November 14, 2025

5  out of  5
rating by Miguel A Castellanos
"Excellent service provided by Matthew"
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Yvette Micko

November 13, 2025

1  out of  5
rating by Yvette Micko
"This office has really gone downhill. Getting call backs, and good customer service seems to be a thing of the past."
We responded:
"Hey Yvette, your updated review is misleading. All calls are logged and reported through a call reporting system. You called my office on 10/9 @ 10:52am. Your call was returned the same day @ 4:24pm, which is within our 24 hour guideline. There have been no phone calls, voicemails or emails to myself or any team members since that time, based on call reporting. If this review is in regard to the claim you recently made and messages not returned by our corporate claims department, please reach out to myself 813-603-5990 or contact your claims handler and ask to speak to a supervisor. As you know from the 7 years I have been your agent , I have always been available to speak to you or any other customer when an appointment is requested. - Christina "
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Elizabeth Rauch

November 7, 2025

5  out of  5
rating by Elizabeth Rauch
"Matthew Delozier is an awesome agent! Very patient and willing to take the time to get you the best price and coverage!"
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Adris Cobas

November 6, 2025

5  out of  5
rating by Adris Cobas
"Buenas personas y muy profesionales"
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Nathan Mc

November 3, 2025

5  out of  5
rating by Nathan Mc
"Matthew went really quickly with getting me a quote for my car insurance really appreciate it."
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JR Rawls

November 3, 2025

5  out of  5
rating by JR Rawls
"Matthew was very professional and knowledgeable. He took the time to give me the best rate possible. I am very happy with the service and qoute I got today especially compared to others. Matthew is an exceptional agent, I would highly recommend him for your car and renters insurance needs."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Matthew provided you with exceptional service and helped you find the best rate. Your recommendation means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! - Christina "
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alicia perez

November 3, 2025

5  out of  5
rating by alicia perez
"Lo recomiendo la atención fue excelente"
We responded:
"¡Muchas gracias por tu recomendación! Nos alegra mucho saber que quedaste satisfecho/a con nuestro servicio. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos! - Christina"
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Chan'nel Asbell

October 30, 2025

5  out of  5
rating by Chan'nel Asbell
"Matthew is super helpful and made sure I have the correct coverage for my vehicle. Thank you!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matthew was able to help you find the perfect coverage for your vehicle. If you ever need anything else, don’t hesitate to reach out! - Christina "
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Briahna Martin

October 28, 2025

5  out of  5
rating by Briahna Martin
"I was helped with getting auto and renters insurance with Matthew Delozier, the process was a breeze and a easy process he explained everything smoothly and how having different covered options could protect me in the long run, Thank you Matthew for your integrity and professionalism!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Matthew made the process of getting auto and renters insurance easy and clear for you. His commitment to integrity and professionalism truly sets him apart. We appreciate your trust and are here to support you whenever you need us! - Christina "
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Raymond Rogers

October 28, 2025

5  out of  5
rating by Raymond Rogers
"Matthew Delozier , was very helpful in getting my insurance renewed at the best price . I recommend him anytime , it was a pleasure working with him . He will be my go to person because of his hard work ethic .Thank you , Raymond Rogers"
We responded:
"Thank you so much for your kind words, Raymond! We're glad to hear that Matthew was able to help you renew your insurance at the best price. Your recommendation means a lot to us, and we're honored that Matthew will be your go-to person. We appreciate your trust and look forward to serving you again! - Christina "
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Chris Castillo

October 20, 2025

2  out of  5
rating by Chris Castillo
"Updating after a year of service. Mortgage insurance expired because paperwork iI submitted to State Farm was not properly submitted. This resulted in a $400 increase in my insurance. After multiple errors on my account I transfered my account to a new State Farm agent. They recieved the numerous policies that I had in place and were able to save me over $200 a nonth on my premium. Matthew D. Was a great help. Outlined pricing and spent the time to get me the best price. Great customer service!"
We responded:
"Thank you so much Chris for sharing your 5* experience with Matthew. He is a great asset to our team and is always willing to go the extra mile to get you the best price for the insurance product you are selecting. - Christina Hi Chris, since I learned of this incident I have been going through some staff changes and making adjustments. Customer service is of utmost importance to me. As a representative for State Farm with almost 30 years experience, my team knows and understands my expectations. I do not take these situations lightly. Unfortunately, I did not learn of your situation until after you transferred out of office. I am an extremely engaged agent and customers tend to come directly to me if ever an issue. I truly apologize for the mistakes that were made on your policy. - Christina "
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Decora Design Cabinets Stone

October 16, 2025

5  out of  5
rating by Decora Design Cabinets Stone
"Matthew was knowledgeable, patient, and took the time to explain every detail. Highly recommend!"
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Olga Ol

October 13, 2025

5  out of  5
rating by Olga Ol
"Matthew Delozier has been so very helpful in navigating the home insurance. He answered tons of my questions, I asked him about everything, and he was very knowledgeable and patient. He provided me multiple quotes, so I could make an informed decision. He provided all the documentation I needed and was very responsive and communicative any time I reached out with questions or requests."
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Dani Dickson

October 9, 2025

5  out of  5
rating by Dani Dickson
"I had a wonderful experience working with Kelly. He was very knowledgeable and professional. He was able to save me a significant amount of money on my home and auto insurance. I highly recommend Kelly and this State Farm office for your insurance needs."
We responded:
"Thank you so much Dani for your kind words and recommendation! We're thrilled to hear that Kelly provided you with knowledgeable and professional service while saving you money on your home and auto insurance. We appreciate your trust and look forward to continuing to serve your insurance needs! - Christina "
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Macy Anne

October 6, 2025

5  out of  5
rating by Macy Anne
"Matthew was very helpful answering all of my questions and made the process easy and simple."
We responded:
"Thank you for your kind words! We're glad to hear that Matthew was able to answer all your questions and make the process easy and simple for you. We appreciate your trust and are always here to help whenever you need us! - Christina "
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Chris Turck

October 3, 2025

5  out of  5
rating by Chris Turck
"Every year, when my home owners policy is up for renewal, I find myself in SHOCK over the significant increases. I've seen an easy 400% increase in just 4 years. Matthew was super helpful with reviewing my existing policy, increasing coverage, appropriately and exploring the benefits of additional coverage and overall savings, through bundling. Matthew was prompt, professional and educated no matter how many questions I fired off. Happy to say that within a few rounds of phone calls and email exchanges, I've switched all my policies over to State Farm. Keep your insurance companies honest and if you suspect your rates/coverage is out of line, do yourself a favor by giving Christina and Matthew a call. They'll take great care of you. It worked out great for me!"
We responded:
"Thank you so much for sharing your experience! We're especially grateful to have earned your trust through a family referral, and it has been a privilege working with someone as accomplished as you. Matthew truly enjoyed helping you navigate your coverage options and finding the best solutions to protect what matters most—all while saving you money. Your kind words mean a lot to Christina, Matthew, and the entire team. Please don’t hesitate to reach out anytime; we’re here to support you and your business every step of the way! - Christina "
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De Ann Meredith

October 2, 2025

5  out of  5
rating by De Ann Meredith
"Enrique saved me $70 a month over what I was paying with Allstate! Not only that, Enrique is pleasant, warm and engaging...a pleasure to do business with. De Ann Meredith / Forever Florida Real Estate"
We responded:
"Thank you so much for your kind words, De Ann! We're thrilled to hear that Enrique was able to save you $70 a month and provide such a pleasant experience. It's always our goal to offer great savings with outstanding service. We truly appreciate your trust and look forward to serving you again in the future! - Christina "
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Brad Thrift

October 2, 2025

5  out of  5
rating by Brad Thrift
"Kelly worked ALL angles to get my auto insurance to a livable price...and did! Very personable agent with a "can do" attitude."
We responded:
"Thank you for the amazing review Brad. The goal in our office is to build relationships that last a lifetime. Hopefully in time we can come together for all of your insurance needs. "
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Tina Pace

October 2, 2025

5  out of  5
rating by Tina Pace
"I had the best experience with Enrique! He held my had through the entire process and answered all of my questions, and also came back with a great rate for me — all with a great attitude and smile I could feel through the phone. I have a feeling I’ll be with this agency for a long time. :)"
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Leia Salathe

September 18, 2025

5  out of  5
rating by Leia Salathe
"After multiple high car insurance quotes, I spoke to Matthew at State Farm. He patiently answered all my questions(I had a lot) and even re-answered a few in call backs. After being off the road for some years, I was very worried about price and the extent of what I would need to be insured properly. Matthew stepped me through the process and was incredibly kind and considerate. Thanks to all his help I’m now back on the road with a reputable insurance agency behind me, without breaking my budget. Definitely recommend!"
We responded:
"Hi Leia, Thank you so much for sharing your experience! We're thrilled to hear that Matthew provided patient, kind, and considerate support throughout the process, especially given your concerns about pricing and coverage. It's wonderful that you're back on the road with confidence and a reliable insurance partner. We truly appreciate your recommendation and look forward to assisting you whenever you need us! - Christina B"